Partners:
Managed IT Services (SmartSupport)
AMI SmartSupport services provide the IT automation which is key for transitioning from a reactive environment to a proactive, results-based IT service delivery model. AMI offers complete IT management solutions that take the hassles out of managing and maintaining your critical IT systems. We will customize a support plan that is tailored to your environment, whether we provide support to your current IT personnel/employees or become your primary IT support source. It's a preventative approach to keep your servers, network appliances, and desktops up and available.
SmartSupport with AMI will:
Server/Network Management
- Support and proactively maintain Windows
- Monitor your systems and troubleshoot when alerts arise
- Provide ongoing virus checks and event logs
- Check and patch security holes
- Verify backups
- Manage hubs, switches and network devices
Desktop Support
- Deploy updates to software
- Update virus definitions and service patches
- Perform desktop tunings
- Support third-party products
- Provide end-user technical support
Security Management
- Troubleshoot and proactively maintain firewalls
- Maintain logs of intrusion attempts
- Filter bugs, spyware, and other threats on an ongoing basis
- Monitor e-mail for spam and viruses before they affect the system
For additional information: email or call 877-262-2900.