Microsoft Certified

VM Ware

Citrix

Dell

Managed IT Services (SmartSupport)

AMI SmartSupport services provide the IT automation which is key for transitioning from a reactive environment to a proactive, results-based IT service delivery model. AMI offers complete IT management solutions that take the hassles out of managing and maintaining your critical IT systems. We will customize a support plan that is tailored to your environment, whether we provide support to your current IT personnel/employees or become your primary IT support source. It's a preventative approach to keep your servers, network appliances, and desktops up and available.

SmartSupport with AMI will:

Server/Network Management

  • Support and proactively maintain Windows
  • Monitor your systems and troubleshoot when alerts arise
  • Provide ongoing virus checks and event logs
  • Check and patch security holes
  • Verify backups
  • Manage hubs, switches and network devices

Desktop Support

  • Deploy updates to software
  • Update virus definitions and service patches
  • Perform desktop tunings
  • Support third-party products
  • Provide end-user technical support

Security Management

  • Troubleshoot and proactively maintain firewalls
  • Maintain logs of intrusion attempts
  • Filter bugs, spyware, and other threats on an ongoing basis
  • Monitor e-mail for spam and viruses before they affect the system

For additional information: email or call 877-262-2900.